Frequently Asked Questions
Everything you need to know about shopping with Mr Simple.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original condition with tags attached. Please note that sale items may be subject to different conditions.
How do I know which size to choose?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific garment dimensions provided.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your garments sustainably sourced?
At Mr Simple, we prioritize quality and longevity. We focus on using premium organic cotton and sustainable fabrics wherever possible to ensure our clothing is both durable and environmentally conscious.
Can I track my order once it has been placed?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.